AGL achieved a five percentage point improvement in employee engagement over FY20, driven by delivering on our People Promise through investment in growth and development, striving to ensure our values are lived and not just stated, and strengthening trust and connection to enable our people to feel safe to speak up and contribute to AGL’s future success.
No engagement survey was undertaken in FY18, however an engagement pulse survey was undertaken in early FY19, measuring engagement at 62%. This is considered a reflection of FY18 employee sentiment.
Engagement scores are calculated using the Aon Hewitt’s Employee Engagement Model, utilising the ORC International methodology. During FY20, engagement was measured in June 2020 using a new platform (Culture Amp), with the methodology applied in the calculation of the scores being consistent with prior years.
Southern Phone and Perth Energy employees were not included in the FY20 Engagement Survey.