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Systems & Processes

Reportable privacy incidents

There was one reportable privacy incident during FY20. This was an isolated incident and was due to the actions of a single employee rather than a systemic issue or a cyber attack.

FY20

Number

Details

Reportable privacy incidents

1

This breach was due to the actions of a single AGL employee and affected <5 customers whose personal information was sent to a non-AGL email address. Customers were informed and remedial action was taken.

Notes

  • Data comprises ‘eligible data breaches’ as defined in the Privacy Act 1988.

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